Our Team - Dedicated To Your Online Reputation
Ranked No. 201 on the Inc. 5000

The people behind your reputation

Strategy, search, media, and client care under one roof. Meet the team that protects and elevates how the world sees you online.

1,934%3-year growth
20+Specialists on staff
5.0Clutch rating
1Singular focus: your brand
Founding Team

The people who built TheBestReputation

Chris Hinman, Chief Executive Officer at TheBestReputation in

Chris Hinman

Chief Executive Officer

Chris Hinman leads TheBestReputation with a diverse background in reputation management, guiding the team in delivering innovative solutions for individuals and businesses. With an MBA in Marketing and Entrepreneurship and years of ORM experience, Chris has helped clients overcome reputation challenges and seize new opportunities.

Casi Hinman, Partner at TheBestReputation in

Casi Hinman

Partner

Casi Hinman is a trailblazing leader in online reputation management and an entrepreneur committed to helping individuals and businesses navigate the digital landscape. With deep experience across ORM, privacy solutions, and SEO, she founded TheBestReputation to empower clients with transparent, authentic, and effective online reputation solutions.

Rida Kamal, Chief Client and Portfolio Officer at TheBestReputation in

Rida Kamal

Chief Client & Portfolio Officer

Rida Kamal is the operational force behind TheBestReputation. With a background in online reputation management, SEO, and SaaS, Rida oversees client success end to end, keeping every campaign strategic, accountable, and results focused. He champions clarity, efficiency, and high standards across the portfolio, helping teams execute smoothly while keeping client satisfaction at the center of every decision.

Operational Team

The team steering growth and operations

Tim Chachibaia, Director of Growth at TheBestReputation in

Tim Chachibaia

Director of Growth

Tim Chachibaia leads performance marketing, SEO, and content strategy to fuel client acquisition and brand expansion. With a sharp eye for creative execution and a data-driven mindset, Tim builds scalable growth systems that blend storytelling with measurable results.

Rory Connolly, Director of Operations at TheBestReputation in

Rory Connolly

Director of Operations

Rory Connolly is a seasoned reputation management strategist with a keen understanding of business development and operations. He helps businesses and individuals navigate the ever-evolving online world, crafting proactive strategies to build trust and mitigate potential reputational risks.

Ryan Sherman Jr., Executive Director at TheBestReputation in

Ryan Sherman Jr.

Executive Director

Ryan Sherman Jr. helps individuals and businesses strengthen trust online through practical reputation strategy and execution. He brings a strong background in reputation management, customer-facing leadership, and growth-oriented digital marketing.

Christian Stoneman, Vice President of Business Development at TheBestReputation in

Christian Stoneman

VP, Business Development

Christian Stoneman leads sales strategy and helps clients find the right online reputation solutions for their needs. He brings deep ORM sales leadership experience, including years of team management and decades in B2B and B2C, relationship-driven sales.

Client Success Team

The team focused on client success

Margery Hinman, Chief Strategy Officer at TheBestReputation in

Margery Hinman

Chief Strategy Officer

Margery Hinman shapes the big-picture direction behind TheBestReputation’s reputation, SEO, and visibility campaigns. She focuses on aligning each client’s goals with a clear, measurable plan, connecting strategy across search results, content, media opportunities, and brand trust signals.

Dianna Grant, Reputation Management Expert at TheBestReputation in

Dianna Grant

Reputation Management Expert

Dianna Grant is a seasoned reputation management expert and a results-oriented manager with a proven track record in the call center industry. Her expertise spans staffing and recruiting, reporting and analysis, workforce management, and customer service management. She is proficient in data entry, sales, and Microsoft Office Suite, and holds a degree from ECPI University.

Katherine Renison, Operations Strategist at TheBestReputation in

Katherine Renison

Operations Strategist

Katherine Renison helps streamline processes and improve day-to-day efficiency across the organization. With seasoned operations experience, she brings a practical, solutions-focused approach to optimizing workflows, strengthening internal coordination, and keeping the operations team running smoothly as the company continues to grow.

Morgan Gallagher, Growth and Operations Assistant at TheBestReputation in

Morgan Gallagher

Growth & Operations Assistant

Morgan Gallagher supports both the Director of Growth and the Director of Operations in keeping key initiatives moving forward. She coordinates tasks across teams, ensures alignment on priorities, and plays an active role in maintaining the company’s social media presence. Her detail-oriented, organized approach drives smoother execution across growth and operations.

George Ortega, Reputation Specialist at TheBestReputation in

George Ortega

Reputation Specialist

George Ortega works with CEOs, founders, CFOs, and other senior decision-makers whose companies or personal brands face reputational challenges that can affect credibility, customer trust, and revenue. Drawing on more than a decade of B2B and B2C sales, business development, and leadership experience, he researches companies and reputational issues, gauges their business impact, and builds personalized outreach for each situation. His focus is the connection between reputation and revenue, and how a company’s online presence shapes trust with customers, prospects, and partners.

Luis Ramirez, Reputation Specialist at TheBestReputation in

Luis Ramirez

Reputation Specialist

Luis Ramirez works directly with C-suite executives, corporate boards, and business owners to navigate high-stakes digital crises and protect long-term enterprise value. When a company or individual faces legal disputes, regulatory actions, or damaging media coverage that threatens to dominate search results, he diagnoses the structural damage and engineers technical solutions. Rather than leaning on traditional PR or generic review software, his focus is search-layer engineering: displacing toxic narratives and bringing positive, high-authority assets back to the surface. He brings over eight years of B2B sales and operations experience across revenue generation, pipeline management, and team leadership.

Ready to work with this team?

Start with a free reputation analysis, or book a call and talk strategy with a specialist.